Cancellation Policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods.

To exercise your right of withdrawal, you must inform us (Nikolai Shelkovenko, Rua Alcaide de Faria 193, 4100-035 Porto, Portugal, Email: info@vibromera.eu) by means of a clear declaration (e.g., a letter sent by post or an email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You will have to bear the direct cost of returning the goods.

Model Withdrawal Form

(If you want to withdraw from the contract, please fill out this form and send it back.)

To:
Nikolai Shelkovenko
Rua Alcaide de Faria 193
4100-035 Porto
Portugal
Email: info@vibromera.eu

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),
_______________________________________________________
Ordered on (*)/received on (*),
_______________________________________________________
Name of consumer(s),
_______________________________________________________
Address of consumer(s),
_______________________________________________________
Signature of consumer(s) (only if this form is notified on paper),
_______________________________________________________
Date
_______________________________________________________

(*) Delete as appropriate.